In case of a lost tracked order, we'll proceed to make a full refund of your order or ship a new item to you. We don't make responsible of lost orders when untracked items are lost.
We accept refund and exchange if the item purchased is faulty or far beyond as described in the listing. Kindly contact us within 7 working days from the day of receipt of the item. Full refund will be processed once we receive the item in its original condition. No restocking fee will be imposed.
We use a combination of screen printing and direct to garment (DTG) printing depending on the design demand.
What brand do we use?
Naolito Tees are printed on preshrunk 100% cotton Gildan tees.
We welcome wholesale accounts, feel free to send us a conversation or write to us at email@example.com
Naolito.com is a place where you will find awesome funny pop culture T-shirts and products. All the designs are designed by Nacho Diaz Arjona and printed at Burbank, California. Every week we feature a new T-shirt with a temporary discount (20% off) so you always have new stuff to enjoy!
Which countries do we ship to
We ship our T-shirts Worldwide, no matter where you are! Keep in mind that shipping costs are specially affordable on multi items purchases :)
|SHIPPING COST||FIRST ITEM||EACH ADDITIONAL ITEM|
|USA||$5.50 tee / $8.00 hoodie||$0.75 tee / $2.00 hoodie|
|Canada||$8.00 tee / $10.00 hoodie||$1.00 tee / $2.00 hoodie|
|Worldwide||$10.00 tee / $11.00 hoodie||$1.00 tee / $2.00 hoodie|
Can I track My order?
Orders to US, Australia, Japan, Mexico, New Zealand, Germany, United Kingdom, and Canada will be tracked. You can track your packages with this website and their tracking number: http://webtrack.dhlglobalmail.
No tracking information is available for orders shipped from unlisted countries.
Yes! Shipping costs get specially low on multiple orders. In some cases, they will be shipped separately but you won't be charged any extra fee for that.
Will I be charged a customs fee for my order?
All orders shipped outside the United States may be assessed customs fees by the government of the destination country. The shipping fees we charge for your order do not include custom fees. If you're unsure of your country's laws and policies regarding customs fees, please contact your local customs office. We strongly recommend you familiarize yourself with the customs charges in your country before you place an order. We are prohibited by law from declaring ordered merchandise as "Gift" on customs forms.
My order has already shipped. Can I have the delivery address changed?
We cannot change the shipping address for orders that have already gone out, and the US Postal Service is not able to change delivery addresses once an order has been shipped. Please be sure to check all information very carefully before placing your order.
Can I place an order and pick it up at your warehouse?
Sorry, all orders must be sent through the mail.
What Kind of shirts do you print on?
We use 100% preshrunk cotton high quality tees. You can check a size chart at the shirts pages.
Can I return or exchange an item I've purchased?
We accept refund and exchange if the item purchased is faulty or far beyond as described in the listing. Kindly contact us within 7 working days from the day of recept of the item. Full refund will be processed once we receive the item in its original condition. No restocking fee will be imposed.
How are the shirts printed?
We use a combination of screen printing and direct to garment (DTG) printing depending on the design and the stock level.
Is your site secure?
Your ecommerce transactions occur within Shopify, and your payment processing is handled by PayPal, both using industry-standard SSL encryption. For Shopify general security statement, please click here. For more on PayPal security, click here. If you have questions about secure commerce, please contact customer service using our Contact Form.
What forms of payment do you accept?
All prices are in US Dollars. We accept Visa, Mastercard, American Express, Discover and PayPal. We do not accept payment by check, money order or purchase order, and we do not accept orders through the mail. Please note that online orders may be executed with real-time credit card processing, and your card may be charged before your order ships.
What is the "card verification number"?
If you're paying with Visa, Mastercard or Discover, you must provide the credit card verification number in order to place your order. This is the three-digit number located on the far right side of the signature line, on the back of your card. For American Express, it's the four digits on the front of the card. If you cannot read this number on your card, please contact your issuing bank or financial institution. We cannot accept orders without this number.
There seems to be an issue with my credit card, but I don't think there's a problem with it. What's going on?
Your card might be declined for various reasons. Please check to make sure that the name and address entered in the "Billing Information" field are entered exactly as this information appears on the statements you receive from the issuing bank or financial institution. Also, confirm that the credit card number, expiration date and card verification number are correct. If this doesn't work, please contact your issuing bank or financial institution to verify your information, and make sure there are no holds placed on your account.
Is my personal information kept private?
We do not resell or distribute your addresses, phone number, email address or any other personal information to anyone. Your phone number and email address will only be used if we, or the courier delivering your package, need to contact you with a question about your order.
Can I change or cancel my order after it is placed?
We process orders very quickly in order to ensure the fastest delivery possible. Because of this, we cannot change or cancel your order once it has been submitted. Please be sure to check all information very carefully before placing your order.
If an order is returned to us we will contact to you via email once we have received it. If the order was returned due to incorrect or incomplete information, please be advised that you will be responsible for any applicable reshipping costs.
Can I get my package delivered on the weekend?
No, we do not offer weekend delivery. However, the US Postal Service does deliver some items on Saturdays, so if you choose Standard Shipping, your order might arrive on a Saturday with your regular mail delivery.
My store is interested in stocking Naolito Tees
If you would like to enquire about Naolito Tees wholesale, please use this online form.